Terms of Use

1. About these terms

These terms of use govern your access to and use of the Ceadar Healthcare website at ceadarhealthcare.com (the "Site"). By using the Site you agree to these terms. If you do not agree, please do not use the Site.

These terms cover the website only. Care and staffing services are provided under a separate written agreement between Ceadar Healthcare and the client.

2. Who we are

The Site is operated by Ceadar Healthcare. You can reach us using the contact details on our website.

3. Using the Site

You agree to:

• Use the Site only for lawful, personal, and non-commercial purposes.
• Provide accurate information when submitting enquiries or forms.
• Not misuse the Site by knowingly introducing viruses, attempting to gain unauthorised access, or otherwise interfering with its normal operation.
• Not use automated tools to scrape, harvest, or reproduce material from the Site without our written permission.

4. Not medical advice

Information on the Site is general in nature and is not intended as clinical, medical, or professional advice. It does not replace a personal assessment by a qualified professional. If you have a medical emergency, call 999. For urgent but non-emergency medical concerns, call 111 or contact your GP.

5. Intellectual property

All content on the Site — including text, graphics, the Ceadar Healthcare name and logo, images, and layout — is owned by or licensed to Ceadar Healthcare and protected by copyright, trade mark, and other intellectual-property laws. You may view and print pages for your own personal, non-commercial use. Any other use, reproduction, or redistribution requires our prior written permission.

6. User submissions

Where you submit information to us through the Site (for example an enquiry or booking request), you confirm that the information is accurate and that you are entitled to share it. We will handle any personal data you submit in line with our Privacy Policy.

7. Third-party links

The Site may contain links to third-party websites. We are not responsible for the content, policies, or practices of those sites and provide links for convenience only. Following an external link is at your own risk.

8. Availability

We try to keep the Site available and up to date, but we do not guarantee that it will be uninterrupted, error-free, or that information on it is always current. We may change, suspend, or withdraw parts of the Site at any time without notice.

9. Our liability

Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud, or for any other liability that cannot be limited or excluded by law.

Subject to that, to the fullest extent permitted by law, we do not accept liability for any loss or damage arising from your use of, or inability to use, the Site, including loss of data, profits, or business, or any indirect or consequential loss.

10. Complaints and feedback

If you have a complaint about the Site or our services, please contact us using the details on our website. We will acknowledge your complaint and respond in line with our complaints procedure. Service-users and their representatives may also raise concerns with the Care Quality Commission.

11. Governing law

These terms are governed by the laws of England and Wales. Any dispute arising out of or in connection with them will be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Changes to these terms

We may update these terms from time to time. The "last updated" date at the top shows when they were last revised. Continued use of the Site after changes means you accept the updated terms.